Corrections welcome. Seriously.

One address, and it reaches a person

Email: hello@theretreatregister.com

The Retreat Register is independently operated. Email goes to the people who build the register. There is no support department to get lost in, no ticket number, and no chatbot in front of the inbox.

What you can write in about

• A wrong phone number, a dead website, or a wrong address on a listing.
• A venue that has closed, changed hands, or changed its name.
• A photograph that is not the property.
• A listing that should not be in the register at all.
• A venue that is missing from the register and should be in it.
• A question about the coverage numbers or the methodology.
• Anything you think is simply wrong. A gap in the record is worth reporting even if you are not certain.

Report wrong venue data

Send the venue name and what is wrong with it. That is genuinely all that is needed to start.

A link to the correct information helps and is not required. Checking is our job, not yours. If you tell us a number is dead, the check is a phone call, and we would rather make it than leave a planner to discover it.

Please do not feel you need to prove anything before writing. The register has cut its own entries in bulk more than once. On July 11, 2026 a person read every published row, every name and every website, and cut 274 entries the software had missed.¹ Being told about a bad row is the cheapest version of that same work.

What happens after you send it

1. Your message goes to the front of the review queue. A reported error is treated as more urgent than a new venue, because a wrong listing costs a planner a phone call and a new listing costs nobody anything.
2. The venue’s own website is checked. That is the reference for the whole register: the property’s own site, not a listing about the property.
3. The listing is corrected, or the entry is cut. If the property no longer meets the bar, it comes out rather than staying up with a note attached to it.
4. If we cannot confirm either way, the listing says so. The register does not replace a doubtful number with a confident one.

The register has also gone the other direction. On July 12, 2026 it put 2,811 of its own past rejections back on trial. 606 of them were restored, 2,193 rejections were upheld, and 12 were set aside as obvious junk.² Being wrong in the direction of leaving a good venue out is a mistake too, and it is worth reporting.

Venue owners

If your property is in the register. Claiming your listing is free for the first 60 days after the register opens. Claiming lets you add details, replace a stand-in image with your own photographs, and put current contact information in front of planners. If you want first access when claiming opens, join the launch list and say hello at the address above.

That is why the register looks for the basics first, like a direct phone line and physical event space. Claiming your venue profile ensures corporate planners connect straight to your team without any missing details.

If your property is not in the register. Write in with the name and the website. Every property is judged against the same four questions:

1. Is there real retreat lodging or dedicated meeting space, meaning somewhere a group can work and stay rather than just guest rooms?
2. Are the grounds and the setting somewhere worth taking a team?
3. Is the operation professional, with a real website, a reachable contact, and a business that answers?
4. Is there a genuine welcome for outside groups, rather than a private facility or a members-only campus?

A property that fails on one of those is not being judged on how nice it is. It is being judged on whether a planner searching this register would be well served by finding it. Some categories are kept out by policy regardless of quality: budget and economy hotel chains, municipal convention centers, expo halls, and banquet-only facilities.

If a listing has the wrong owner details. Send the correction to the same address. There is no fee for a correction, whether or not the listing has been claimed.

Planners, writers, and researchers

Questions about the register, the methodology, or the coverage data on the markets page go to the same address.

Every figure the register publishes carries the date it was measured. If you are citing one and want to know how it was counted, ask. The build log carries dated entries from the building of the register, and the methodology page walks through the checks step by step.

What we cannot do

We cannot book a venue for you. The register is a reference work.

We cannot negotiate a rate. Most retreat venues quote per group, so the number depends on your dates, your head count, and whether you take the whole property. The venue is the only party who can price that.

We do not sell or share your address. Not the launch list, not an email you send to the address above, not ever.

The Retreat Register is independently operated. Email goes to the people who actually build the register — there is no support department to get lost in. Figures on this page come from the register’s own dated record; see the build log.